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How physicians experience patient consultations at an orthopaedic out-patient clinic: a qualitative study
Sophiahemmet University.ORCID iD: 0000-0003-3204-6583
2002 (English)In: Patient Education and Counseling, ISSN 0738-3991, E-ISSN 1873-5134, Vol. 47, no 2, 127-35 p.Article in journal (Refereed) Published
Abstract [en]

The aim of this study is to describe physicians' experiences in their encounters with patients by allowing the physicians to observe and comment on their own video-recorded medical consultations. Eighteen orthopaedic surgeons took part in the study; they were informed that we were interested in studying what actually takes place during a consultation, the quality of communication between doctor and patient, and how the physicians themselves experience the consultation. Each time the physician wished to make a comment, the video film was stopped and the comments were taped on audiocassette. The results showed that when the physicians watched the video-recorded consultations they commented spontaneously on issues regarding, among others: (1) how they try to adapt their communication to the patient's situation; (2) the need to explain things to the patient; (3) perceptions of working under unfavourable conditions; (4) difficulties in helping certain patients.

Place, publisher, year, edition, pages
2002. Vol. 47, no 2, 127-35 p.
National Category
Nursing
Identifiers
URN: urn:nbn:se:shh:diva-35PubMedID: 12191536OAI: oai:DiVA.org:shh-35DiVA: diva2:302091
Available from: 2010-03-04 Created: 2010-02-22 Last updated: 2014-12-01Bibliographically approved

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